Your Experience and Satisfaction
Welcome ! Thank you for taking the time to fill out this survey.
This survey should be completed by the person most familiar with the products and services listed.
Please Enter Your Dealership Name:
Please Enter Your Name:
Please Enter Email Address:
1. Please rate your experience(s) with Amerisale sales staff:
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
2. Please rate your experience(s) with Amerisale technical support staff:
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
3. Please rate your experience(s) with Amerisale billing staff:
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
4. Please rate our turn-around time in answering technical support question(s):
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
5. Please rate our ability to answer your technical support question(s), or solve your use problem(s):
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
6. If you have a website with us, please rate your website:
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
7. If you have a website with us, please rate the functionality/interactive portion of your website:
         a. Very Easy
         b. Easy
         c. Acceptable
         d. Difficult
         e. Very Difficult
8. Please rate our online BackOffice Administration (allows you to edit and change your website):
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
9. Do you like being able to edit and interact with your web site?
         a. Yes
         b. No
10. If you use DynaPic(tm), please rate DynaPic's ease of use:
         a. Very Easy
         b. Easy
         c. Acceptable
         d. Difficult
         e. Very Difficult
11. If you use DynaPic(tm), please rate DynaPic's performance:
         a. Works Very Well
         b. Works Fair
         c. Gets the job done
         d. Works Poorly
         e. Does not work
12. If you export your data to third-party services such as AutoTrader(tm), or StoneAge(tm), using the DynaPic(tm) System, please rate your experience(s):
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
13. If you have had custom graphics or programming performed, how did we do?
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
14. If you have had custom work performed by Amerisale, did we get it done in a timely manner?
         a. Yes
         b. No
15. Please rate your understanding of our contract with you:
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
16. How would you rate our invoice(s)?
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
17. How would you rate your overall service with our company?
         a. Excellent
         b. Fair
         c. Average
         d. Poor
         e. Bad
18. Please send us any comments, complaints, praise, suggestions or features you would like to see added, which would in your view, make our products and services better:
         

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